Collection of Your Information. In order to access the Service, you will be required to register for a New Edge Account. You may register for an Account by providing certain personally identifiable information such as, your name, e-mail address, addresses, and telephone number. Any information that can readily identify a person is considered “Personal Information” and includes any personally sensitive information as well such as political opinions and religious or philosophical beliefs. It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information, and to keep such information up to date. New Edge will not be responsible for any problems or liability related to inaccurate or incomplete Personal Information, whether due to your failure to update such Personal Information or otherwise.
In addition to the Personal Information, we may collect the following general information you provide (collectively with Personal Information, the “Information”):
- Information from publicly accessible sources, such as blogs and comments from other Users.
- Certain standard browser information, such as your browser type, IP address, and access times.
- Version of the Software you are using and language code of the device where you installed the Software.
- Location Information from location-aware device.
In using and/or accessing the Services or the Software, you expressly authorize us to collect and use your Information in connection with the Services. You further acknowledge and agree that New Edge may, but is not obligated to, maintain copies of your Information indefinitely, or delete any or all Information, at our sole discretion. When you receive promotional e-mails or newsletters from New Edge, if any, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you click. This information is used to provide you more focused e-mail communications and/or other information.
New Edge may use third party analytics providers and products to obtain, compile and analyze Information about how Users are using and interacting with New Edge and/or the Services. New Edge may provide Information to these analytics providers for the purpose of obtaining statistics and other information about how users are using and interacting with New Edge. These analytics providers may use a variety of established or new tracking technologies or tools (including, without limitation, cookies, web beacons, HTTP cache, local shared objects and persistent identifiers) to recognize your computer or device and/or to collect or compile this information. New Edge has no control over the technologies, tools or practices of the third parties that providing analytics products and services to New Edge. New Edge may use third party transcription service provides and products to transcribe information submitted or collected through the Services.
New Edge uses a third party service provider to process payment transactions. New Edge does not collect, store or otherwise have access to credit card information. New Edge’s payment processor is presently Stripe (the “Processor”). You should review the Processor’s Security Policy to ensure that you are comfortable with their use and disclosure of your information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to the Processor’s terms of service which can be found at https://stripe.com/gb/legal/.
Client Use Data
In using the Services, you may be providing to New Edge or uploading to your Account information regarding the activities, preferences, questionnaires, surveys, and/or information (the “Client User Data”) on your customers or other third parties (collectively, the “Customers”). Such Client User Data may include or be linked to Personal Information of such Customer (“Customer Personal Information”) and/or to non-personally identifiable information of such Customer including IP address, zip codes, browser type, and geo-location. Client User Data is stored on New Edge’s web servers and databases (including those hosted on third party servers on behalf of New Edge) for use in providing the Services. In using and/or accessing the Services or the Software, you (a) expressly authorize us to collect and use Client Level Data in connection with the Services, and (b) acknowledge and agree that New Edge may, but is not obligated to, maintain copies of your Client Level Data indefinitely, or delete any or all Client Level Data, at our sole discretion.
EU 2016/679 – GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE.We strive to fully comply with the new regulations set forth in the GDPR established by the EU. By accessing this Site and our products, you hereby acknowledge that we may process personal data (information relating to an identified or identifiable natural person), including but not limited to: names, addresses, telephone numbers, email addresses, credit card details, financial information, posts on social media websites, and your and others’ IP addresses. To the extent any personal data we process is governed by the GDPR, it will be treated in compliance with the GDPR.
Specifically, any personal data we process is collected for a legal and lawful reason, including, but not limited to, providing you with a tailored experience to our website, exposure and access to and our and our affiliates’ products, and help you advance your own business. Further, we protect any personal data collected and limit nature and scope of data collected to that which is adequate, relevant and limited to what is necessary in relation to the purposes for which it is being processed (‘data minimization’). For example, if you purchase one of our products, we will process the personal data necessary to execute your purchase of the product and allow you to subsequently access and use the product. Such personal data may include your name, mailing address, telephone number, email address, password, payment information (credit card number, bank account information), and/or IP address.
You have the absolute right to withdraw your consent, request erasure, and/or object to our processing of any of your personal data that we may process. Simply send an email to firstname.lastname@example.org with the subject line: “I hereby [withdraw my consent, and/or request reassure, and/or object] to my data being processed under the GDPR” and include in the body of your email your name. Upon receipt of your email we will cease processing your personal data. Should you desire to exercise your right to erasure or object to our processing of your personal data, please also include this request in the body of the email, and we will follow the procedures set forth in GDPR Art. 17, 18, and/or 21. Note, however, that notwithstanding your exercise of your right to withdraw, object and/or request erasure, we will not provide any refunds for products purchased beyond the deadline(s) established for the respective product(s) you purchased.
Upon request, pursuant to GDPR Art. 12 and 15, we agree to provide you with information regarding any of your personal data that we have processed, including the following:
1) the purposes of the processing;
2) the categories of personal data concerned;
3) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
4) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
5) he existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
6) the right to lodge a complaint with a supervisory authority;
7) where the personal data are not collected from the data subject, any available information as to their source;
8) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
We will strive to provide you with this information within one (1) month of such request. We further reserve the right to charge a reasonable fee for such request and/or refuse such request pursuant to GDPR Art. 12 (5).
We take the protection of personal data seriously and not only strive to process and retain it in the safest manner possible but also, we have measures in place that detect and alert us to any data breaches that may occur, and will notify you in the unlikely event that any of your personal data is affected by any breach. Unless you have provided us explicit consent and/or you have volunteered without solicitation such personal data, we do not process any personal data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
We do not store but may process personal data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Our processing of this data fully complies with the requirements set forth in GDPR Art. 9.
Use of Aggregated Data. New Edge may support the Site and the Service by selling your or your Customers’ non-Personal Information (e.g. data that does not personally identify you, such as demographic data such as ZIP code or aggregated data, or Personal Information which is aggregated and reformatted into an irreversible non-Personal Information form) to third parties, and by accessing the Services, you acknowledge, understand and agree to such use.
Security of Personal Information and Client Use Data. The Personal Information and Client Use Data that New Edge collects is securely stored within our database, and we use standard, industry-wide practices such as firewalls, encryption, and (in certain areas) Secure Socket Layers (“SSL”) for protecting such information. However, as effective as encryption technology is, no security system is impenetrable. New Edge cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to New Edge over the Internet. New Edge recommends that you not disclose your password to anyone.
Collection and Use of Children’s Personal Information. The Site and the Services are intended for general audiences, and New Edge does not knowingly collect any Personal Information from children.
E-mail Communications. Upon registration for an Account or using the Services, we may send you daily or weekly e-mails. If you do not want to receive e-mail or other mail from us, please notify us by e-mail at email@example.com and include sufficient information for us to identify your Account, including your name, email address and the specifics of your request. However, after you unsubscribe to cease receiving e-mails, New Edge may still contact you via e-mail for administrative or informational purposes, including messages regarding the administration of your account and/or any services or events to which you have registered.
v.03S 23 may 2018